Privacy Policy
Dr Dilys Liu Website & Listening BEARS™ Courses
Last updated: July 2026
1. Introduction
We are committed to protecting your privacy and handling your personal information responsibly. This privacy policy explains how we collect, use, store, and protect your personal information when you visit www.drdilysliu.com, contact us, register for services, or enroll in Listening BEARS online courses. This policy applies to all psychological and educational services provided through our websites. Our website is currently hosted on Squarespace. Our learning platform is currently powered by Teachable, and payments are processed securely through Stripe or other approved payment providers.
2. Information We Collect
We may collect your name, email address, contact details, account information, course enrolment records, learning progress, quiz results (where applicable), communications you send us, payment transaction details (excluding full card details), and technical information such as IP address, browser type, cookies and device information.
3. How We Use Your Information
We use your information to provide our services, deliver courses, process payments, respond to enquiries, maintain your account, improve our website and learning experience, send service emails, send marketing communications where you have consented, comply with legal obligations, and protect against fraud or misuse.
4. Third-Party Service Providers
Our website is hosted by Squarespace. Our online learning platform is currently powered by Teachable. Payments are processed by Stripe. We may also use analytics, email communication and automation providers where necessary. These providers process personal information in accordance with their own privacy policies.
5. Cookies
Our website and learning platform may use cookies and similar technologies to improve functionality, remember preferences, analyse usage and maintain security. You can manage cookies through your browser settings.
6. Data Security
We use reasonable technical and organisational measures to protect your information. However, no internet transmission or electronic storage system is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain appropriate business records.
8. Your Rights
Where applicable under UK GDPR or other privacy laws, you may request access to, correction of, deletion of, restriction of, or portability of your personal information, or object to certain processing. Marketing consent may be withdrawn at any time.
9. International Transfers
Some service providers may process information outside the United Kingdom. Where required, appropriate safeguards are used to protect personal information.
10. Children and Young People
Some courses may be suitable for adolescents. Where required by law, enrolment for minors must be completed by a parent or legal guardian.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
12. Contact
Email: admin@drdilysliu.com
Country: United Kingdom